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Posted Apr 21

Mortgage Closing Specialist

New York City Full Time

Reporting to the Deputy Director of Lending, the Mortgage Closing Specialist is responsible for preparing closing documents in a timely fashion while ensuring the loan is closing within the Program’s strict compliance guidelines. The Mortgage Closing Specialist also coordinates with the homeowner, housing advocate, and lender/servicer in preparation and completion of the loan closing. The Mortgage Closing Specialist is a full time, exempt position based from our office in New York, NY. Candidates must have excellent customer service skills, a strong aptitude for detail, accuracy and organization.

Responsibilities include but are not limited to:

  • Maintain effective communication with all necessary parties involved in closing a transaction, including but not limited to the borrower, housing advocate, lender/servicer, underwriter, title vendor, mortgage accounting, and funding vendor to ensure a seamless closing experience.
  • Work with various internal departments as well as external organizations to obtain closing related documentation or obtain necessary information needed to complete a closing (i.e. payoffs, subordinations, releases, property tax arrears, etc.)
  • Coordinate timely closing of mortgage loan applications.
  • Review system of record information to ensure accurate closing documentation can be prepared and that the necessary closing documents are in the system.
  • Address and resolve potential issues that arise in relation to closing.
  • Assist co-workers in completing daily workload when necessary to ensure all closing deadlines are met.
  • Provide follow-up for closing documents with appropriate vendors or third parties to ensure proper completion of mortgage loan files. Follow up on payoff quote and document expirations.
  • Attend regularly scheduled pipeline meetings to discuss status of loans and actions to be taken.
  • Report system and closing document issues.
  • Ensure all post-closing file documentation is accurate and maintained in accordance with established program specifications and policies. Assist to cure all post-closing errors and omissions.
  • Recommend efficiency and system changes to improve/streamline closing process.
  • Know, understand and follow all procedures relating to job function to help ensure compliance with regulatory requirements.

Skills & Qualifications

  • 1-2 years of mortgage closing experience in a CDFI, financial institution or mortgage banking operation or relevant work experience necessary.
  • Experience with mortgage default intervention or loss mitigation, preferred.
  • Strong understanding of mortgage lending, regulatory requirements, and closing procedures.
  • Excellent written, verbal communication and organizational skills.
  • Ability to work in a team as well as independently in a fast paced environment.
  • Ability to multi-task and prioritize responsibilities and work flow while meeting all closing dates/deadlines.
  • Strong attention to detail is necessary.
  • Strong work ethic, reliable and dependable.
  • Passionate about helping homeowners keep their homes.
  • Notary Public is highly preferred.

Additional Application Instructions

To apply for this position, please submit your cover letter with salary requirements and resume through our website at https://cnycn.bamboohr.com/jobs/. Only those candidates selected for an interview will be contacted. Applicant review will continue until the position is filled. The Center strongly encourages Section 3 residents to participate in this hiring effort. Information to determine if you are a Section 3 resident can be obtained by contacting Michael Hartwyk at (646) 786-0882 or by email at michael.hartwyk@cnycn.org. Persons requiring reasonable accommodation to participate in this hiring effort are requested to contact Michael Hartwyk at (646) 786-0882 or by email at michael.hartwyk@cnycn.org.

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