Posted Apr 06

Program Associate - Temporary Housing

New York City Full Time

The Center seeks to hire a Program Associate to join a dedicated team responsible for implementing an exciting public-private partnership that directly helps homeowners in neighborhoods that were affected by Hurricane Sandy and at risk for future flooding. The Program Associate will provide housing services for vulnerable New York City residents who need help locating temporary housing and qualifying for grant assistance while their homes are undergoing repairs, elevation, and reconstruction through the NYC Build it Back program. In this highly collaborative role, the Program Associate will work closely with non-profit counselors and caseworkers, Center colleagues, and partners in City government helping homeowners throughout the City to recover and build resiliency against future storms.

This is a full-time, exempt position reporting to the Program Manager - Temporary Housing and based from our office in New York, NY.

Responsibilities include but are not limited to:

  • Helping clients to find temporary housing and secure grant assistance amid challenging deadlines and rigorous program requirements so that homeowners can fully recover from Hurricane Sandy and proceed with resiliency projects;
  • Developing housing profiles and coordinating closely with case workers operating in the field to secure and pay for suitable temporary housing;
  • Analyzing complex program rules and applying knowledge to help homeowners and their caseworkers with grant funding to help pay for temporary relocation costs;
  • Liaising with real estate professionals, property owners, and housing providers to identify suitable accommodations for clients;
  • Conducting outreach and handling program engagement efforts for a range of audiences;
  • Maintaining a clearinghouse of available temporary housing throughout the City;
  • Mastering and keeping up to date on an array of public and philanthropic resources, especially for low and moderate-income populations;
  • Coordinating and conducting trainings regularly across multiple staff and agencies working on various aspects of the construction and housing process;
  • Reporting program outcomes and providing feedback to stakeholders;
  • Maintaining and analyzing program data;
  • Preparing reports, presentations, and memoranda for partners and stakeholders;
  • Other duties reasonably related to job responsibilities.

Skills & Qualifications

  • Bachelor's degree required; equivalent combination of education and experience may be considered in lieu of a degree.
  • Excellent communication skills, patience, and friendliness;
  • Experience working in housing counseling, legal services, disaster recovery, or constituent services is a plus;
  • Must work well with the public and fellow staff members;
  • Meets rigorous deadlines and handles challenging tasks with efficiency and attention to detail;
  • Passionate about promoting affordable homeownership and Superstorm Sandy recovery;
  • Able to coordinate, organize, prioritize and execute multiple responsibilities in a fast-paced setting;
  • Excellent oral and written communications skills;
  • Proven ability to carry out demanding workload with consistency, efficiency, timeliness, attention to detail, and 100% follow-through;
  • Collaborative work style and ability to thrive in team settings;
  • Passionate about promoting affordable homeownership, Superstorm Sandy recovery and resiliency, and an equitable New York;
  • Fluency with Microsoft Office (Word, Excel, PowerPoint); knowledge of Salesforce or other CRM is desirable;
  • Computer data entry skills required;

Additional Application Instructions

To apply for this position, please submit your cover letter with salary requirements and resume through our website at Only those candidates selected for an interview will be contacted. Applicant review will continue until the position is filled. The Center strongly encourages Section 3 residents to participate in this hiring effort. Information to determine if you are a Section 3 resident can be obtained by contacting Michael Hartwyk at (646) 786-0882 or by email at Persons requiring reasonable accommodation to participate in this hiring effort are requested to contact Michael Hartwyk at (646) 786-0882 or by email at

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