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Posted Feb 23

HOME Specialist


Public Engagement Unit

HOME Specialist

Community Associate

We are seeking four (4) Outreach Specialist for our HOME Support Unit (HSU) with experience in community-based outreach and organizing.

The Home Support Unit (HSU) is focused on homelessness prevention and reduction. HSU partners with City agencies and community based organizations to link NYC residents receiving federal, state and City housing subsidies with landlords and brokers who have available apartments. The team has recruited thousands of landlords and brokers, helping them navigate the process for providing New Yorkers with long-term stable housing, including veterans, families with children, the elderly and victims of domestic violence. A dynamic and fast–paced office with multiple priorities and frequent special assignments, we seek talented staff dedicated to helping New Yorkers.

Successful candidates should have at least one year of community issue, labor or political organizing experience, and excellent communications and outreach skills. Candidates should have demonstrated an ability to engage and persuade different constituencies, closely track metrics and outcomes, and should be detail-oriented and organized. Prior experience in City government, social services, and/or housing & homelessness policy, or with sales and real estate, a plus.

The HSU Specialist responsibilities will include, but are not limited to:

  • Engage in phone and in-person outreach to landlords and brokers
  • Engage in phone and field-based outreach to vulnerable communities
  • Liaise with City agency staff, community-based service providers and organizations as needed
  • Develop creative strategies as needed for sustained outreach and relationship-building
  • Organize occasional meetings and events.
  • Meet daily and follow units reporting guidelines.

Minimum Qualification Requirements

  • High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
  • Education and/or experience which is equivalent to "1" above.

Preferred Skills

  • Enthusiasm and a commitment to reducing homelessness in New York City.
  • Minimum 1 year of community issue, labor, or political organizing experience.
  • Strong written and oral communication skills in English; Spanish, Hebrew or other language skills a plus.
  • Ability to prioritize and effectively manage multiple tasks in a fast paced work environment.
  • Willingness to learn, problem-solve, and be flexible in a variety of situations.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Salary Range: $35,683 - $52,788 (Annual)

New York City offers an excellent and comprehensive benefits package.

For consideration, please go to https://a127-jobs.nyc.gov and search for Job ID #263329 to apply.

SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW.

HRA/DSS IS AN EQUAL OPPORTUNITY EMPLOYER.

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